Privacy Policy
NestKey Suites ("NestKey," "we," "our," or "us") values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or interact with us as a guest, property owner, or business partner.
This policy is designed to reflect industry standards used by leading hospitality and short term rental platforms, including Airbnb and other professional accommodation providers.
1. Information We Collect
We collect information that you voluntarily provide to us, as well as information collected automatically when you interact with our website or services.
a. Information You Provide
Full name
Email address
Phone number
Property details (if submitting a property for management)
Booking and stay related information
Communications, inquiries, and messages you send to us
b. Information Collected Automatically
IP address
Browser type and device information
Pages viewed and interaction data
Date and time of visits
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
Respond to inquiries and requests
Communicate regarding bookings, stays, or property management services
Evaluate properties submitted for management
Operate, maintain, and improve our website and services
Process payments and owner payouts (where applicable)
Comply with legal, regulatory, and tax obligations
Prevent fraud, unauthorized access, and misuse
Send service related communications (not spam)
We do not sell your personal information.
3. Cookies and Tracking Technologies
NestKey Suites uses cookies and similar technologies to:
Ensure proper website functionality
Enhance user experience
Understand website traffic and usage trends
Improve marketing and performance
You may disable cookies through your browser settings; however, doing so may affect website functionality.
4. How We Share Information
We may share your information only in the following circumstances:
Service Providers: With trusted third party vendors who perform services on our behalf (e.g., website hosting, payment processing, cleaning coordination, analytics).
Booking Platforms: With platforms such as Airbnb, Booking.com, or similar services when required to complete reservations or comply with platform policies.
Legal Obligations: When required by law, regulation, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
All third parties are required to protect your information and use it only for authorized purposes.
5. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and accounting obligations
Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymized.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While no system can be guaranteed 100% secure, we continuously review and improve our security practices.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal data
Object to or restrict certain processing activities
Withdraw consent where consent was previously given
Requests can be made by contacting us using the information below.
8. Third Party Links
Our website may contain links to third party websites or services. We are not responsible for the privacy practices or contet of those third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
NestKey Suites does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
NestKey Suites
Email: Nestkeycanada@gmail.com
